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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    MTA NYCT Paratransit Customer Experience: Beginning 2018

    Metadata Updated: July 26, 2025

    Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max Ride Time, Provider No-Show).

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date February 14, 2022
    Metadata Updated Date July 26, 2025

    Metadata Source

    Harvested from NY State JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date February 14, 2022
    Metadata Updated Date July 26, 2025
    Publisher data.ny.gov
    Maintainer
    Identifier https://data.ny.gov/api/views/qu52-5ejz
    Data First Published 2024-01-10
    Data Last Modified 2025-07-23
    Category Transportation
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.ny.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id dd535b75-e48b-4640-9769-d8b25ce8c3f5
    Harvest Source Id 36f923f9-f915-42dc-a4de-1a5e3a17d284
    Harvest Source Title NY State JSON
    Homepage URL https://data.ny.gov/d/qu52-5ejz
    Source Datajson Identifier True
    Source Hash 4a7d96716ed27a88554f2de1db014d13bb6b8c619859f136c5c7c91f27c8cb8b
    Source Schema Version 1.1

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