How to fix code 0x8007007B

Priya 130 Reputation points
2023-12-08T18:25:44.5133333+00:00

We can't activate Windows on this device as we can't connect to your organization's activation server. Make sure you're connected to your organization's network and try again. If you continue having problems with activation, contact your organization's support person. Error code: 0x8007007B.

I am getting this error code in the activation window of update & security in settingd. Please help me out.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
12,075 questions
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  1. S.Sengupta 24,201 Reputation points MVP
    2023-12-09T01:06:33.46+00:00

    In general, the error code 0x8007007B appears if you are using a non-genuine product key or the system files have become obsolete.

    • Run the Windows Activation troubleshooter: Go to Settings > Update & Security > Activation > Troubleshoot.
    • Try activating Windows using a different internet connection (e.g., mobile hotspot).
    • If you have a valid product key, try entering it manually: Go to Settings > Update & Security > Activation > Change product key.
      1. Right click on the command prompt icon and select Run as administrator.
        1. Type in the following commands and hit Enter after each command:
          slmgr -upk
          slmgr -cpky
          slmgr -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX (Replace XXXX with the product key)
          slmgr -ato
        How to Fix Activation Error 0x8007007B on Windows 10 PC 
    4 people found this answer helpful.

  2. Anonymous
    2023-12-12T02:12:20.7133333+00:00

    Hello Priya

    You can refer to the following two cases:

    1.If you' re having this problem on a personal device and not activate the device in company, I suggest that you could try to activate it by telephone. Follow these steps:

    1. Press Windows logo key + R, type slui 4 in the Open box, and select OK.
    2. Select your ___location (or the ___location nearest to you) from the drop-down list, and then select Next.
    3. Call one of the available phone numbers listed. An automated system will guide you through the activation process.
    4. If you're not able to complete activation successfully, you will be connected to Microsoft support for your region and country.

    2.If you' re having this problem on company, the error 0x8007007B usually occurs if you’re not connected to your organization’s network or if you’re having a problem with your Key Management Service (KMS). Here are some steps to try and resolve this:

    Check your internet connection: Make sure you’re connected to your organization’s network. If you’re using a VPN, ensure it’s working properly.

    Use the command prompt: Open the command prompt as an administrator and type slmgr.vbs /ipk <KMS key>. Replace <KMS key> with the key provided by your organization. After that, type slmgr.vbs /ato to activate Windows.

    Use a generic key to activate: If your organization uses volume licensing, you can try to use a generic volume license key to activate Windows. Open the command prompt as an administrator and type slmgr.vbs /ipk <generic key>. Replace <generic key> with the appropriate generic volume license key for your version of Windows. Then, type slmgr.vbs /ato to activate.

    You could try to use command below to assign a KMS host to this machine.

    slmgr.vbs -skms <kms host ip address> port number

    Best Regards,

    Hania Lian

    1 person found this answer helpful.
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  3. Jayanta Mondal 5 Reputation points Microsoft Employee
    2024-01-23T18:24:44.29+00:00

    It means that it can't connect to the activation server to get a product key. You can use the following command to generate one.

    Run this from admin cmd. And once you get a key enter that in "change product key".

    wmic path SoftwareLicensingService get OA3xOriginalProductKey

    1 person found this answer helpful.

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