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Web Console no longer shows performance views

Brian W 126 Reputation points
2024-08-06T13:42:58.3833333+00:00

I recently upgraded to SCOM 2022 UR2 (from SCOM 2019 UR4) and just noticed that when I try to right click on an alert or an object in the WEB console and try to launch perfomance view nothing happens.

I've applied the the 'fix' from Kevin Holman - https://kevinholman.com/2023/11/21/ur2-for-scom-2022-step-by-step/ but it's still not working.

Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
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  1. XinGuo-MSFT 22,226 Reputation points
    2024-08-07T06:42:27.9266667+00:00

    Hi,

    I’m sorry to hear you’re having trouble with the SCOM 2022 UR2 upgrade. It sounds frustrating, especially after following Kevin Holman’s guide.

    Here are a few additional steps you might try:

    1. Permissions Check: Ensure that the identity of the OpWebConsoleApp app pool has the necessary permissions on the Web Console directory. It should have at least Modify permissions1.
    2. Service Status: Verify that all relevant SCOM services are running correctly. Sometimes, restarting the services can resolve unexpected issues.
    3. Event Logs: Check the event logs on the SCOM server for any errors or warnings that might give more insight into what’s going wrong.
    4. Browser Cache: Clear your browser cache or try accessing the Web Console from a different browser to rule out any browser-specific issues.
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  2. Alexander Krenz 0 Reputation points
    2024-10-22T11:42:04.62+00:00

    Hello, I have the same problem on Windows Server 2022 with SCOM 2022 UR2, all performance views no longer show any data. It does not matter whether it is a separate Performance View or is opened for an individual object

    Can you please explain the solution with the permissions on the IIS App Pool in more detail.PXL_20241022_113525235

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