azure pricing calculator

Hi Janice Chi, Thank you so much for your query.

If you're having trouble using the Azure Pricing Calculator after logging into your account, you're definitely not alone this can happen for a few different reasons. Here are a few things you can try to get it working again:

• Clear Your Browser Cache and Cookies: Sometimes old or corrupted data in your browser can cause issues. Try clearing your cache and cookies, then reload the page. This often solves weird login or loading problems.
• Use Incognito or Private Mode: Open the pricing calculator in an incognito or private browsing window. This helps rule out problems caused by browser extensions or cached login sessions.
• Switch Browsers: If you’re using Chrome, try Firefox or Edge—or vice versa. Sometimes, a particular browser just doesn't play nicely with a specific web app.
• Disable Extensions: Browser add-ons like ad blockers or privacy tools can sometimes interfere with the site. Try disabling them temporarily to see if that helps.
• Check Your Network: If you're on a work or school network, there might be firewall or proxy settings interfering with your access. You could try switching to a different network (like a mobile hotspot) to test this out.
• Double-Check Your Azure Account and Permissions: Make sure you’re signed into the correct Azure directory and that your account has the right permissions. Sometimes you’re technically logged in, but your access is limited based on your role or subscription.
• Look for Known Issues: Microsoft does occasionally have outages or bugs with their services. You can check their official support forums or GitHub issues page to see if other users are reporting similar problems.

Let me know if any of this won't help or if you’re seeing any specific error messages! Happy to help you.

Please do not forget to click "Accept the answer” and Yes wherever the information provided helps you, this can be beneficial to other community members.

 If you have any other questions or still running into more issues, let me know in the "comments" and I would be happy to help you.

Hello Janice,

Thanks for your question

Sometimes, cached data or cookies in your browser can cause unexpected behavior.

I will recommend the below:

1. Try clearing your browser's cache and cookies and then attempt to log in again. I will recommend Edge InPrivate
2. Try logging in to the Azure pricing calculator using an incognito or private browsing window.
3. Some browser extensions or plugins could interfere with the login process. Try disabling any extensions you have installed and then attempt to log in again.

These were cited from https://learn.microsoft.com/en-us/answers/questions/1693982/azure-pricing-calculator-login-issue

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola