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Azure PostgresSQL Flexible server missing in my resources

Luiz Carlos da Silva Junior 20 Reputation points
2025-06-10T12:58:47.8433333+00:00

I've received an email saying that there will be a major upgrade in postgres flexible server by the end of November. I went to the portal to do the upgrade but my resource is simply gone. There's no way to find it to perform the upgrade. I'm sure I'm using the correct account because in the email it says the subscription that the resource is tied to. How do I solve it? I don't want to lose my data. Also, I still have access to the databases normally, just can't find the resource on azure

Azure Database for PostgreSQL
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  1. Saraswathi Devadula 5,485 Reputation points Microsoft External Staff Moderator
    2025-06-10T17:44:01.2866667+00:00

    Hello Luiz Carlos da Silva Junior,

    Initially, you were unable to view the Azure database for PostgreSQL flexible server in the azure portal. But you were able to access it from your application.

    As informed, we did ARM cache refresh from the backend and now you are able to see the Server in the portal.

    Hope this helps. Do let us know if you any further queries.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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  1. Abiola Akinbade 28,475 Reputation points Volunteer Moderator
    2025-06-10T13:22:34.23+00:00

    Hello Luiz Carlos da Silva Junior,

    Thanks for your question.

    This may be a directory issue, if you are sure it is the same subscription/tenant.

    Sometimes users are logged into the correct Azure account but not the right directory or subscription context. To switch this, go to the portal and click the settings icon to ensure it is the correct one:

    A screenshot of the Directory and Subscription window in Azure portal.

    https://learn.microsoft.com/en-us/azure/devtest/offer/how-to-change-directory-tenants-visual-studio-azure

    Also, check what role assignment you have. It is possible you role assignment is not sufficient. Can you confirm what RBAC role you have?

    Also list using the CLI. This will further provide details:

    az postgres flexible-server list --subscription <your-subscription-id> --output table

    Please let me know how that goes

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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