Dear Microsoft Support,
I’ve been experiencing repeated failures while trying to install cumulative updates, specifically KB5055518 and KB5060533, on my Windows 22H2 system. Every time I try to install them (manually or automatically), they reach around 95–98% then fail with the error code 0x800f0922. and i see a message on restart contains : we were unable to complete the updates. rolling back changes. do not turn off your computer.
I have tried multiple troubleshooting methods:
- Running DISM and SFC scans
- Using cleanmgr and removing update cache
- Manually installing the .msu packages
- Resetting Windows Update services
None of these steps have resolved the issue.
This problem has persisted for about a month, and I would appreciate it if you could investigate it further or release a hotfix/update that addresses the installation failure.
My device has important files so I would like to avoid formatting if possible.
Best regards,