RemoteApp crashing on Windows Server 2025 with Windows 11/10

Marcelo Gomes 0 Reputation points
2025-06-12T15:05:52.79+00:00

Hi!

I'm currently having some troubles with the following scenario:

SRRDS01 - Connection Broker, WebAccess, SessionHost, Licensing

SRRDS02 - SessionHost

This two servers have a RemoteApp collection where both are session hosts.

Some users are reporting that the RemoteApps are crashing. When this happens, on the client computer I can see the event below.


Faulting application name: mstsc.exe, version: 10.0.26100.4202, time stamp: 0x8ee6b89b

Faulting module name: TextInputMethodFormatter.dll, version: 10.0.26100.4202, time stamp: 0xc4f09ed9

Exception code: 0xc0000005

Fault offset: 0x0000000000031fb9

Faulting process id: 0x64C8

Faulting application start time: 0x1DBDBA1ECE5D1AC

Faulting application path: C:\Windows\System32\mstsc.exe

Faulting module path: C:\Windows\System32\TextInputMethodFormatter.dll

Report Id: 94d54dec-6084-4e6a-a7dc-7dc32716afc2

Faulting package full name:

Faulting package-relative application ID:


On the server, I can see the following events:


ProviderName: Microsoft-Windows-TerminalServices-LocalSessionManager

TimeCreated Id LevelDisplayName Message


12/06/2025 15:00:54 40 Information Session 22 has been disconnected, reason code 2147942464

12/06/2025 14:18:57 40 Information Session 21 has been disconnected, reason code 2147942464

12/06/2025 12:29:42 40 Information Session 18 has been disconnected, reason code 2147942521

12/06/2025 11:38:42 40 Information Session 18 has been disconnected, reason code 2147942464

12/06/2025 11:31:25 40 Information Session 13 has been disconnected, reason code 2147942464

12/06/2025 11:25:46 40 Information Session 12 has been disconnected, reason code 2147942464

12/06/2025 11:25:41 40 Information Session 16 has been disconnected, reason code 2147942521

12/06/2025 10:15:04 40 Information Session 15 has been disconnected, reason code 2147942464

12/06/2025 08:37:52 40 Information Session 10 has been disconnected, reason code 2147942464


I have tried disable UDP on the client but that didn't make any difference.

Does anybody has had this problem before?

Windows Server 2022
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