Share via

Request to re-enable Microsoft 365 E5 Developer subscription

Martin Kohlíček 0 Reputation points
2025-06-13T10:57:13.8333333+00:00

Hello,

I am a registered member of the Microsoft 365 Developer Program using the account ******@outlook.com.

I am currently unable to access or create an E5 sandbox subscription. The profile page shows: “You don’t currently qualify for a sandbox subscription.” I had a sandbox previously, but now it appears to be gone or expired, and I don’t see an option to renew or recreate it.

We are actively using Microsoft 365 and the sandbox environment for the development of our own application. Our company is already paying for Microsoft Entra ID, and the sandbox is a critical part of our development and integration workflow.

Could you please clarify my eligibility and help me re-enable or set up the Microsoft 365 E5 Developer environment?

Thank you,

Martin Kohlíček

Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
4,366 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Jayden-P 1,665 Reputation points Microsoft External Staff Moderator
    2025-06-13T11:25:00.3466667+00:00

    Hi @Martin Kohlíček

    Thank you for reaching out through the Microsoft Q&A forum. We understand your concern, and we’d like to offer the following suggestions that may help resolve the issue. Please try signing back into your original account and review the points below: 

    • To activate the E5 developer sandbox in the Microsoft 365 Developer Program, you need to meet certain eligibility criteria: Microsoft 365 Developer Program FAQ | Microsoft Learn. 
    • Please ensure that you have met all the requirements specified by Microsoft for accessing the E5 developer sandbox. If you believe you meet the criteria and are still facing issues, you can reach out to Microsoft Developer Support for further assistance: Contact Us - Developer Support. 

    If you are unable to sign in to your account, we recommend submitting a support request via Contact - Microsoft Support 

    Additionally, please ensure that you are signed in after accessing the page and refresh the browser to enable full access to all available features. 

    As forum moderators, we don’t have access to the detailed system needed to troubleshoot this effectively due to privacy and security constraints. We recommend contacting Microsoft’s support team directly, as they are best equipped to address and resolve this type of issue efficiently. 

    We hope this information is helpful and appreciate your understanding. 

    If you found this response helpful, please consider selecting "Accept Answer" and giving it an upvote. Should you have any further questions or require clarification, feel free to click "Comment" to continue the discussion. 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 
    User's image

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.