Deadlock Issue

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Deadlock Issue

Avinashkumar Manivannan 20

I am facing deadlock issue in the ADF pipeline. Will enable the retry option in the settings 3 times and the interval 5 mins will solve the problem? I am getting the deadlock issue occasionally only not on regular basis.

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Answer 1

Chandra Boorla 13,885 Microsoft External Staff Moderator

@Avinashkumar Manivannan

Thanks for raising this. Enabling the retry option in your Azure Data Factory pipeline, such as setting the retry count to 3 and the interval to 5 minutes, can definitely help mitigate occasional deadlocks. This allows the pipeline to reattempt the activity after a short pause, giving time for any temporary resource conflicts to clear up.

That said, this approach primarily helps with recovering from deadlocks, not preventing them. If deadlocks start happening more frequently, it's important to look deeper into the root cause.

Here are some ways to reduce the likelihood of deadlocks:

Optimize your queries or stored procedures to minimize locking and execution time.
Tune indexes to improve query performance.
Adjust transaction logic to ensure transactions are short and access resources in a consistent order.
Reduce parallel activity if multiple pipelines are trying to access the same data concurrently.

I hope this information helps. Please do let us know if you have any further queries.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

As your feedback is valuable and can assist others in the community facing similar issues.

Thank you.

Chandra Boorla 13,885 Reputation points Microsoft External Staff Moderator

2025-06-13T16:25:36.05+00:00

@Avinashkumar Manivannan

Glad to know that the recommendation helped resolve your query. Please continue using Microsoft Q&A platform for further queries.
Younes 0 Reputation points

2025-06-13T18:10:33.78+00:00

Hello, Chandra. Can you please help me out?

This is regarding my 2 sons' accounts: ******@taalim.ma and ******@taalim.ma they are both connected to my phone number. Now every time they try to connect, when they get to the "Verify your identity" step, it says: "Sorry, we're having trouble verifying your account. Please try again. View details" This i the error we get: Error Code: 399287

Request Id: f8916eaf-ea23-4c8f-9dbd-29b768460a00

Correlation Id: 30195e58-299a-1d4f-75ac-1c224afbcf9b

Timestamp: 2025-06-13T15:04:08Z

Flag sign-in errors for review: Enable flagging

If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.

Can you please solve the issue the soon as possible especially the account "******@taalim.ma" he is expecting Final High School Exam Results this night"

Thanks in advance.

Best regards, Younes
Chandra Boorla 13,885 Reputation points Microsoft External Staff Moderator

2025-06-13T18:21:39.79+00:00

@Younes

The scope of your question is different compared to the original scope of the question asked.

I would recommend creating a new thread on the same forum with as much details about your issue as possible. That would make sure that your issue has better visibility in the community.

Thank you for understanding.
Younes 0 Reputation points

2025-06-13T18:49:00.9466667+00:00

Thank you for your response.

I will try and see
Younes 0 Reputation points

2025-06-13T18:50:08.2533333+00:00

Can you please tell me what tag to use in my case?
Younes 0 Reputation points

2025-06-13T18:51:46.8033333+00:00

Can you please help me choose the right tag, knowing that these are school accounts
Chandra Boorla 13,885 Reputation points Microsoft External Staff Moderator

2025-06-13T18:58:55.7+00:00

@Younes

Thank you for following up. You can try using the tags mentioned below:

Service tag: Identity

Channel tag: Microsoft Entra
Younes 0 Reputation points

2025-06-13T19:18:46.84+00:00

Sorry for bothering, but there is no such Identity tag itself, but there is Microsoft Identity Manager, and when I choose it, there is no sub tag for it.
There is "Microsoft Entra" though, but there are 4 different sub tags, 1. Microsoft Entra External ID 2. Microsoft Entra ID 3. Microsoft Entra Internet access 4. Microsoft Entra Private Access.
Which one to choose please?
And sorry for bothering, I am new to all this
Chandra Boorla 13,885 Reputation points Microsoft External Staff Moderator

2025-06-13T19:28:40.6166667+00:00

@Younes

Apologies for the confusion in my previous response

Tag: Microsoft Entra

Child tag: Microsoft Entra ID
Younes 0 Reputation points

2025-06-13T19:30:58.3366667+00:00

Thank you
Younes 0 Reputation points

2025-06-13T19:36:48.1933333+00:00

I updated it.
https://learn.microsoft.com/en-us/answers/questions/2283757/urgent-account-verification-error-(399287)-blockin
Would you mind taking a look at it?
Your feedback is greatly appreciated!
Chandra Boorla 13,885 Reputation points Microsoft External Staff Moderator

2025-06-13T21:14:35.36+00:00

@Younes

Apologies for the inconvenience.

Our current scope focuses on the Analytics service area. Since your query pertains to Microsoft Entra ID, it falls under a different service ___domain. A member of the appropriate team will review and respond to your query accordingly.

Thank you for understanding.
Younes 0 Reputation points

2025-06-18T11:53:00.7466667+00:00

@Chandra Boorla I hope you are well.
I don't want to bother, but nobody answered my request till now.
Is there anything else I can do to have my issue solved?
Chandra Boorla 13,885 Reputation points Microsoft External Staff Moderator

2025-06-18T19:31:07.27+00:00

@Younes

Apologies for the inconvenience.

I see there is a response from Raja Pothuraju in a private message requesting some information. Could you please take some time to provide the necessary information in the private message for further steps?

In the meantime, I’ll also reach out to Raja to follow up from my side.

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Deadlock Issue

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