Unable to Access Unlimited Transcripts – Evaluation Mode Limitation

Benedikt Kluss 5 Reputation points
2025-06-16T15:40:38.23+00:00

Hello,

According to the documentation at https://learn.microsoft.com/en-us/graph/teams-licenses, the error 402 PaymentRequired occurs when the monthly evaluation capacity has been exceeded for fetching transcripts using the Microsoft Graph API.

I am receiving the following error:

PaymentRequired: Evaluation capacity for the month has exceeded. To continue beyond the evaluation limits complete billing onboarding. Visit https://docs.microsoft.com/en-us/graph/teams-licenses for API specific requirements.

However, I cannot find any clear instructions on how to disable the evaluation mode or complete the necessary billing onboarding process in order to access transcripts beyond the evaluation limits.

Could you please clarify the following:

What are the exact steps required to transition from evaluation mode to a fully licensed or billable usage model for transcript access?

Is there a specific Microsoft 365 or Teams license required?

Where can I find the billing onboarding process mentioned in the error message?

I would greatly appreciate your guidance on how to proceed so I can access transcript data without limitation.

Kind regards

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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