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    ServiceNow

    Metadata Updated: April 8, 2025

    Automation of Enterprise Services customer/employee experiences. Called a Universal Service Management Tool (USMT), ServiceNow is an ITIL-compliant workflow system and database for managing user incidents and problems, IT hardware and software changes, hardware and software assets, and change management processes for the DOL IT infrastructure. ServiceNow also supports several Agency application Help Desks.

    Access & Use Information

    Non-public: This dataset is not for public access or use. Specific details are provided below. License: No license information was provided. If this work was prepared by an officer or employee of the United States government as part of that person's official duties it is considered a U.S. Government Work.

    Downloads & Resources

    Dates

    Metadata Created Date April 12, 2021
    Metadata Updated Date April 8, 2025
    Data Update Frequency R/PT1S

    Metadata Source

    Harvested from DOL JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date April 12, 2021
    Metadata Updated Date April 8, 2025
    Publisher Office of the Assistant Secretary for Administration and Management
    Maintainer
    Identifier OASAM OCIO-25-012:044-246
    Language en-US
    Data Last Modified 2025-03-17T13:18:59.170Z
    Rights private
    Category geospatial
    Public Access Level non-public
    Data Update Frequency R/PT1S
    Bureau Code 015:11
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Data Dictionary https://service.dol.gov/ocio_esd_sp?id=kb_view
    Harvest Object Id 94bdd6fd-1169-4b93-adc5-492dd60df0fa
    Harvest Source Id 81f6ae6e-c0d0-4e98-bb1b-04e323ef429e
    Harvest Source Title DOL JSON
    Homepage URL https://service.dol.gov/
    Metadata Type geospatial
    Old Spatial ___location characteristics, addresses
    Program Code 015:001
    Publisher Hierarchy Office of the Assistant Secretary for Administration and Management > Office of the Assistant Secretary for Administration and Management
    Source Datajson Identifier True
    Source Hash 1c8823d0e9429008cb0c12276021dc7faa237de22d35431c04e2380b87a6a985
    Source Schema Version 1.1
    Spatial

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