End-user computing

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Definition

End User Computing refers to the human interface, ergonomically integrated into a user centered design system throughout its Technology lifecycle. More simply, the computer focuses on interacting with humans to do real world tasks, such as accounting, measurement, resource management, games, music, videos, and (human) communication. End users use the computer as a black box (systems) and only know how to get it to do what they want. The automated teller machine banking system is an example of end user computing.

Trend

The historical view regarding end users is being eroded by the internet and wireless communication, where the traditional end user is able to actively contribute and add value to the computer system. wikis are one example where end users provide the content and free the webmaster to manage the site. Another example within the computer field is FLOSS, where end users engage in all aspects of software development, from feature requests, through testing and reviews, to useability, documentation, and distribution. Music, pictures, and documents are remixed and edited to satisify personal taste and demand. The consequence is that many countries and industries have been slow or unwilling to adjust to this emerging society, but some have seen the potential and are exploring economic possibilities.

Research

The human interface receives continuous attention as emerging interfaces reveal more possibilities and risks. The quest to both internationalize (i18n) and localize (L10n) software is hampered by computers designed for the English alphabet, but other major languages, such as Hàny (Chinese language), Japanese and Arabic have different requirements.

Other studies range from website accessibility to pervasive computing, with the focus ranging from the human to the computer. The issue centres around how much the human can safely and reliably adjust to the computer's I/O devices on the one hand, and how unobtrusively the computer can detect the human's needs on the other.

Addiction

When people use computers to the extent it disrupts their relationships and lifestyle, they are addicted. Common addictions include Internet Relay Chat and mudding.

See also