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This issue has been resolved in the github platform: https://github.com/nsidc/earthaccess/issues/991

Hello, please submit the request for this feature to the Earthdata Search team clicking 'Feedback' button at the top right Earthdata sites and completing the form.

Hello, I'm sorry to hear of your troubles! Have you been able to download the software? If not, please share any error or timeout messages you're receiving so we can help diagnose the issue.

Hello, would you mind giving more information about the steps you took (including sites, scripts, tools used) so we can track down where the issue is occurring and make sure the best team is informed?

Hello. Concept IDs change as versions change, so be careful to check for the latest available version. Here is an example of how to find collection concept IDs using a CMR query. Search for the field "concept-id" and find the one that begins with the letter 'C'. Collection concept-id's sta...

Once the data are migrated over, they WILL NOT be available from OB_DAAC so that isn't an error.

Please share what issues you are seeing with OB_CLOUD data endpoints so we can help resolve that problem.

I was able to talk to Earthdata Search team. They were able to replicate your issue. It does look like the Harmony service is having trouble with the older files. I will now need to work with my team and the service provider to correct the issue. Thank you for reporting the error.

I'm not sure if we announced this change. I'm almost sure it was due to a database migration which affected our data access points. Apologies for any confusion due to the change!

I can't say this is a problem with our data. I'd like an Earthdata Seach team member to chime in with any thoughts. I wonder if it times out?

We are in the process of moving data to the cloud, so you should use OB_CLOUD for most of your data discovery needs. Only Level-1 for MODIS, VIIRS & OLCI, In situ and SST data will remain under the OB_DAAC data provider name.