Search found 38 matches

by LAADS_UserServices_M
Mon May 05, 2025 10:17 am America/New_York
Forum: Home
Question: issue dowloading files trough HTTP API
Replies: 4

Re: issue dowloading files trough HTTP API

Recently no change was made the to the API but if there is any change, it is announced on our website at:
https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/
by LAADS_UserServices_M
Mon May 05, 2025 9:49 am America/New_York
Forum: Home
Question: API change
Replies: 2

Re: API change

by LAADS_UserServices_M
Thu Apr 24, 2025 11:45 am America/New_York
Forum: Home
Question: ladsweb api-v2 openapi content empty
Replies: 6

Re: ladsweb api-v2 openapi content empty

Seems like you are missing version information in the request. So, try adding collection version information (like &archiveSets=5200) to the request. For example your requests would be like: https://ladsweb.modaps.eosdis.nasa.gov/api/v2/content/details?products=VNP14&archiveSets=5200&tem...
by LAADS_UserServices_M
Tue Apr 15, 2025 2:47 pm America/New_York
Forum: Home
Question: NRT3 tokens not being updated?
Replies: 3

Re: NRT3 tokens not being updated?

We could not reproduce this issue with a newly generated EDL token. We just tested downloading the same file that you reported an issue with using a newly-generated EDL token, and it worked as expected. Can you provide us with the request IDs of failing requests (on nrt3, not on EDL's side). For cur...
by LAADS_UserServices_M
Tue Apr 15, 2025 9:46 am America/New_York
Forum: Home
Question: The MOD13Q1 (61) order has been in a prolonged waiting state.
Replies: 1

Re: The MOD13Q1 (61) order has been in a prolonged waiting state.

All four of your orders, submitted between April 1 and 11, are still processing and are in post processing queue with orders from all other users who submitted their orders before your orders. Resources to perform post-processing are limited and these limited resources are used to process thousands ...
by LAADS_UserServices_M
Wed Apr 09, 2025 7:23 am America/New_York
Forum: Home
Question: Orders including post-processing of MOD04L2 data were not processed successfully
Replies: 2

Re: Orders including post-processing of MOD04L2 data were not processed successfully

Four of your orders are already complete and three are in queue for post-processing. You will receive email notices once these orders are complete.

Please don't send multiple post for the same question!
by LAADS_UserServices_M
Wed Apr 09, 2025 7:21 am America/New_York
Forum: Home
Question: MODIS POST-PROCESSING PARAMETERS subscription no download link issue
Replies: 5

Re: MODIS POST-PROCESSING PARAMETERS subscription no download link issue

Four of your orders are already complete and three are in queue for post-processing. You will receive email notices once these orders are complete.
by LAADS_UserServices_M
Tue Apr 08, 2025 7:00 am America/New_York
Forum: Home
Question: Orders including post-processing of MOD04L2 data were not processed successfully
Replies: 2

Re: Orders including post-processing of MOD04L2 data were not processed successfully

We are looking into this and will get back to you as soon as we have a resolution.