Search found 46 matches

by LAADS_UserServices_M
Wed Sep 03, 2025 10:47 am America/New_York
Forum: Home
Question: Problems with LAADS Web Order
Replies: 12

Re: Problems with LAADS Web Order

Please try again and let us know if you still see issue with downloading your order.
by LAADS_UserServices_M
Tue Sep 02, 2025 10:54 am America/New_York
Forum: Home
Question: Problems with LAADS Web Order
Replies: 12

Re: Problems with LAADS Web Order

No, this has nothing to do with licenses. Can you provide the URL that you used to actually place the order for us to investigate further?
by LAADS_UserServices_M
Wed Jul 16, 2025 11:25 am America/New_York
Forum: Home
Question: data file download
Replies: 2

Re: data file download

we were able to download data without issue (see attached). Try opening a tab, go to https://nrt3.modaps.eosdis.nasa.gov/archive/FIRMS/ and login under "My Account", top right of the page, and then try downloading from Earthdata download.
firms-download.png
firms-download.png (195.23 KiB) Not viewed yet
by LAADS_UserServices_M
Thu Jul 10, 2025 12:31 pm America/New_York
Forum: Home
Question: data download problem
Replies: 4

Re: data download problem

We were able to download your order without issue, using the wget command provided on the order page with a valide EDL token (see below). Check and make sure you copy/paste your token correctly, your token is valid, and you have space available on the drive you are downloading data. % wget -e robots...
by LAADS_UserServices_M
Tue Jul 08, 2025 11:05 am America/New_York
Forum: Home
Question: geolocation subset from MOD03
Replies: 1

Re: geolocation subset from MOD03

If the need is only geolocation information for each granule, they can use LAADS Terra and Aqua geoMeta, extracted from MxD03 and stored in text file format, available at: https://ladsweb.modaps.eosdis.nasa.gov/archive/geoMeta/61/ Otherwise, the simplest and easiest way is to use LAADS post-processi...
by LAADS_UserServices_M
Mon Jul 07, 2025 3:32 pm America/New_York
Forum: Home
Question: Clarification on Missing MODIS Cloud Retrievals Correlation with CALIPSO
Replies: 1

Re: Clarification on Missing MODIS Cloud Retrievals Correlation with CALIPSO

Issue 1: Missing MODIS Cloud Property Retrievals - MYD06 and CALIPSO use different algorithms: (1) MODIS depends on visible, infrared, and TIR bands to retrieve cloud properties. (2) CALIPSO uses lidar and radar to detect cloud properties. - MYD06 might fail to retrieve cloud properties in some cas...
by LAADS_UserServices_M
Mon Jul 07, 2025 7:51 am America/New_York
Forum: Home
Question: cannot download from the order
Replies: 3

Re: cannot download from the order

Thanks for letting us know. Glad it worked for you.
by LAADS_UserServices_M
Mon May 05, 2025 10:17 am America/New_York
Forum: Home
Question: issue dowloading files trough HTTP API
Replies: 4

Re: issue dowloading files trough HTTP API

Recently no change was made the to the API but if there is any change, it is announced on our website at:
https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/