Search found 3 matches

by niaclem
Sun Feb 09, 2025 9:21 pm America/New_York
Forum: Home
Question: Unable to download data due to app log-in issue
Replies: 8

Re: Unable to download data due to app log-in issue

Hi Lisa,

Thank you for following up about this! I still couldn't seem to download the data through the Earthdata Downloads app, but I managed to download the files via the zip file links on my browser's download page itself. These downloaded files seem to be what I was looking for! Thank you again!
by niaclem
Tue Jan 28, 2025 12:11 pm America/New_York
Forum: Home
Question: Unable to download data due to app log-in issue
Replies: 8

Re: Unable to download data due to app log-in issue

Hello Lisa, Thank you for your response! I deleted and redownloaded the Earthdata Download app on both my MacBook laptop and my Windows desktop just now and unfortunately both computers encounter the same error when I attempt to download the datasets. I will try again in a few hours. Do you have any...
by niaclem
Sat Jan 25, 2025 11:13 pm America/New_York
Forum: Home
Question: Unable to download data due to app log-in issue
Replies: 8

Unable to download data due to app log-in issue

Hello! My attempts to download data have been unsuccessful despite trying multiple computers/browsers/etc. because the app states that I have to be logged in to download the data, which opens a new tab in my browser stating that I am logged in and will be directed back to the app, which then directs...