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I have checked my SPAM folder, but there is no mail from LPDAAC@usgs.gov. Can you help me solve this problem? Thank you very much.

Dear Sir/Madam: I ordered ASTER Surface Kinetic Temperature (AST_08) product through the NASA Earthdata Search, but there is no download link in the reply email. I only received an email informed the ECHO Order GUID, Provider Order Tracking ID, etc. Below are the details of my order: User placing or...