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Hello,
the error is: " the order has failed processing " , you can see also the attachement

Hello,
Thank you for the reply.
I used earthdata search where i used harmony so to subset and then download the products.
best,
Alexandra

Dear all,

I tried several times to make a request to download subset images Sentinel 3A L1 for October 2024 for a specific area (10,-40 80,55) and the order has failed processing. I face the same issue for newer images (2025 (January-March), for Sentinel 3B L1.

Previously, we were able to order subsetted NetCDF (NC) files from the https://oceancolor.gsfc.nasa.gov/cgi/browse.pl?sen=amod. However, with the closure of this site, I am wondering if there is an alternative way to request and download subsetted files. Is there a new platform, API, or tool availab...

Dear all,

I would like to know how to request subsetted NC files and download them using the API. Could you please provide guidance on the necessary steps, including any specific parameters or endpoints I should use?

Thank you for your help.

Best regards,
Alexandra

Thank you for your immediate reply. Unfortunately, I still face the same problem

Dear all, I am encountering an error while running the following command: getanc A2016031165000.L1A_LAC.x.hdf The command appears to fail during a connection to the oceandata.sci.gsfc.nasa.gov API. Below is the complete error traceback for your reference: Traceback (most recent call last): File &quo...

I faced exactly the same problem, even if the processing ended, the values are empty but the flags were made succesfully.

Dear all, I would like to ask you if the issue with the processing of S2A L1C files in l2gen in the latest version 2024, is resolved? I have noticed that even if the processing finished and the file structure is correct, the files are empty without values. I am looking forward hearing from you as so...

Sorry for my delay replying to you! seadas_info NASA Science Processing (OCSSW): OCSSWROOT=/oc01/software/seadas-V2023.3/ocssw OCDATAROOT=/oc01/software/seadas-V2023.3/ocssw/share l2gen version: msl12 9.6.0-V2023.3 (Oct 4 2023 22:27:24) l2bin version: 7.0.4 l3bin version: 5.13 l3mapgen version: l3ma...