Forum

The issue should be fixed so please try one more time.

We look into it and in the meantime you can download this order manually by going to the order link.

Have you tried downloading files using wget command provided on "See wget Download Command" tab at the top of the archive page to test your token:
https://ladsweb.modaps.eosdis.nasa.gov/archive/allData/5200/VNP46A3/

Please see response for your other post.

The file with “?details=1” suffix is an extra file which basically display the file information that you would normally see if you clicked the “info” icon on the orders page. These should not be available for download but some reason are getting downloaded. We are aware of this and are working to re...

1. Confirm my token (eyJ0eX...ktfLrQ) is valid/active and tied to my email profile? You need to login to your EDL profile and check these. 2. Verify my profile’s license acceptance for the license that gates archive/orders/*, and LAADS website authenticate users using EDL usernames. So, you need to ...

We could not reproduced the error. We tried the wget download command using our EDL token and it worked without issue: 1% wget -e robots=off -m -np -R .html,.tmp -nH --cut-dirs=3 "https://ladsweb.modaps.eosdis.nas a.gov/archive/orders/502393238/" --header "Authorization: Bearer eyJ0eX...

The flood product is only available as a NRT (near real-time) product, which unfortunately are not archived. However, the flood team has been saving these products internally, and has a limited ability to make them available to users; please submit a request at the Earthdata support site for what yo...

Dear Phoom:
There must be some bug that you were able to download MYD02SSH data in March because the distribution of MOD02SSH and MYD02SSH has been discontinued since March 7, 2024. We advise that users use full resolution MxD02[1|H|QKM products instead.

Try going to the order page (e.g., https://ladsweb.modaps.eosdis.nasa.gov/archive/orders/502380013 > log in (top right corner) > click on "Select All" under "Multi-file downloads" > then click on "Download Selected" the blue button. If this does not work you need to tal...