504s on all requests

[coleerickson]

Hi,

Our ingestion pipelines are failing to download the MODIS GA/GQ products. All endpoints are returning 504 Gateway Timeout, e.g.

https://ladsweb.modaps.eosdis.nasa.gov/archive/allData/6/MOD09GA/2022/252
https://ladsweb.modaps.eosdis.nasa.gov/archive/allData/6/MOD09GA/2022
https://ladsweb.modaps.eosdis.nasa.gov/archive/allData/6/MYD09GQ/2022
https://ladsweb.modaps.eosdis.nasa.gov/archive/allData/6/MOD09GA/2022.json
https://ladsweb.modaps.eosdis.nasa.gov/archive/allData/6/

I'm also not able to reach the alerts and issues page:

https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/
https://ladsweb.modaps.eosdis.nasa.gov

What's the status of this outage?

Thank you,
Cole

[coleerickson]

I reached out over email and got this reply:

> Dear Cole:
> Yes, There was a an outage starting at 11am that was resolved by 12pm. You should be able to access all pages now.
>
>
> Regards,
> LAADS User Services

Looks resolved from my end

[nboccard]

Having same pb 14/9 3:15 am NY time
how come this server is sooo much worse than LP DAAC ?

[LAADSx_UserServices_M]

All servers are working normally and haven't received complain from any other user.

[nboccard]

it does not matter anymore as i discovered that the OPENDAP is much easier (no password needed) and faster. You should publicize it more.