ERROR IN DOWNLAOD

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reginatemino
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ERROR IN DOWNLAOD

by reginatemino » Wed Oct 23, 2024 9:53 pm America/New_York

I am trying to download SST for Aqua-Modis monthly data from July 2002 to July 2024 but I only get 70 files, I get data only from 2019 to 2024 and a few more random months.

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NSIDCx - fritzdi
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Joined: Thu Feb 22, 2024 5:57 pm America/New_York
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Re: ERROR IN DOWNLAOD

by NSIDCx - fritzdi » Wed Oct 30, 2024 10:48 am America/New_York

Were you, by any chance, using a script to CMR with a

Code: Select all

scroll=true
query? If so, there had been an issue where scroll queries were returning incomplete data as opposed to failing when the requests were overloading the system. A fix for this was implemented last week.

Are you now getting the correct results? Hopefully so, and you know why it failed then. If not, I am not sure what the issue may be and someone from OBDAAC can hopefully help.

Kind regards,
Diane

noramila
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Joined: Mon Nov 04, 2024 7:04 am America/New_York
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Re: ERROR IN DOWNLAOD

by noramila » Mon Nov 04, 2024 7:21 am America/New_York

I faced a similar issue when downloading Aqua-Modis SST data. It was frustrating only getting partial results. If you’re still having trouble, it might help to check if the query parameters are set correctly.

OB.DAACx - SeanBailey
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Re: ERROR IN DOWNLAOD

by OB.DAACx - SeanBailey » Mon Nov 04, 2024 1:28 pm America/New_York

If you can provide information on how you are attempting to download the data, it would help. Is it a CMR API query? An OB.DAAC file_search query? OB.DAAC L3 browser web interface?

Sean

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