laads daac data finder wont load past 85%

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vllgsbr2
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laads daac data finder wont load past 85%

by vllgsbr2 » Tue Nov 19, 2024 11:35 am America/New_York

this link, https://ladsweb.modaps.eosdis.nasa.gov/search/, for laads daac won't load past 85%. Does this have to do with the website transition? New site doesn't have VJ109 files yet. https://www.earthdata.nasa.gov/data/catalog?keyword=vj109 >> https://doi.org/10.5067/VIIRS/VJ109.002

Need to get VJ109 and VJ103 files

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synmax
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Re: laads daac data finder wont load past 85%

by synmax » Tue Nov 19, 2024 12:15 pm America/New_York

It looks like the website is down. It is returning 500 errors.
https://ladsweb.modaps.eosdis.nasa.gov/

LAADS-EDL_UserServices_M
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Re: laads daac data finder wont load past 85%

by LAADS-EDL_UserServices_M » Tue Nov 19, 2024 3:23 pm America/New_York

We are having system maintenance today which will continue until tomorrow morning. So, please try again later, if at all possible try tomorrow afternoon.
Regards,
LAADS User Services

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vllgsbr2
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Re: laads daac data finder wont load past 85%

by vllgsbr2 » Tue Nov 19, 2024 4:25 pm America/New_York

website is back up! order went through!

LAADS-EDL_UserServices_M
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Re: laads daac data finder wont load past 85%

by LAADS-EDL_UserServices_M » Wed Nov 20, 2024 7:27 am America/New_York

All systems are up and running. However, there is another brief maintenance scheduled for this morning (Wednesday Nov. 20).
Regards,
LAADS User Services

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mikejmnez
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Re: laads daac data finder wont load past 85%

by mikejmnez » Fri Nov 22, 2024 11:51 am America/New_York

Hi! One of our users is experiencing problems downloading data from a Hyrax OPeNDAP URL:

https://ladsweb.modaps.eosdis.nasa.gov/opendap/hyrax/RemoteResources/laads/allData/61/MOD06_L2/contents.html

The 500 error is:

CurlUtils::super_easy_perform() - ERROR - Made 3 failed attempts to retrieve the URL http://daacfs-modaps-public.pp-prod.svc.cluster.local/allData/61/MOD06_L2/2001/003/ The retry limit has been exceeded.

I tried several other data directories and got the same.

I do not think this is a Hyrax Error, because I am unable to even look at the metadata (DMR) of any dataset via opendap. I wonder if this is related to the maintenance that happened couple of days ago. If not, I am happy to open a new issue on the forum and work this out. I figured I would start here.
Thanks!

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Re: laads daac data finder wont load past 85%

by LAADS-EDL_UserServices_M » Fri Nov 22, 2024 3:59 pm America/New_York

@@mikejmnez
We are looking into it and will get back to you soon.

For a faster response always start a new post with proper title unless it is follow up question.
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LAADS User Services

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Re: laads daac data finder wont load past 85%

by LAADS-EDL_UserServices_M » Mon Nov 25, 2024 3:58 pm America/New_York

The issue with LAADS OPeNDAP is resolved and it is working normally now.
Regards,
LAADS User Services

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