Can't download data from Earthdata Download App

Use this Forum to find information on, or ask a question about, NASA Earth Science data.
spike007
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Joined: Mon Jan 06, 2025 8:21 am America/New_York
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Re: Can't download data from Earthdata Download App

by spike007 » Thu Jan 16, 2025 9:45 am America/New_York

Hi Joshianino,

It sounds like an authentication issue. Try these steps:
1. Clear your browser cookies/cache and log in again.
2. Make sure you’ve authorized the app under your Earthdata profile.
3. If the issue persists, try a different browser or download manager.

Let me know if this helps! https://thespikemodapk1.com/

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SEDAC - evlukang
User Services
User Services
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Joined: Thu May 27, 2021 2:52 pm America/New_York
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Re: Can't download data from Earthdata Download App

by SEDAC - evlukang » Fri Jan 17, 2025 9:50 am America/New_York

Hello Joshianino,

Thank you for your interest in our GMIS data. While we work on fixing the issue, please let me know which file/s you want to download and I'll set it up for you.

Regards,
Lisa Lukang
SEDAC User Services

SEDAC - evlukang
User Services
User Services
Posts: 25
Joined: Thu May 27, 2021 2:52 pm America/New_York
Answers: 0

Re: Can't download data from Earthdata Download App

by SEDAC - evlukang » Tue Jan 21, 2025 11:31 am America/New_York

Hello,

While we work on fixing the download issue, I have set-up the data for you to download in a google drive. Please provide an email address to SEDAC User Services (ciesin.info@ciesin.columbia.edu) to set-up your access to the google drive. Do Not reply to the forum with your email address.

Thank you again for your interest in the GMIS data.

Regards,
Lisa Lukang
SEDAC User services

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