EarthData Search not working properly

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vforneris
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Joined: Fri Oct 18, 2024 9:52 am America/New_York
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EarthData Search not working properly

by vforneris » Thu Mar 06, 2025 5:34 am America/New_York

Dear all,

it seems EarthData, via web browser (https://search.earthdata.nasa.gov) and more important via Earthaccess package (py), today does not work properly for dates 2025-03-05 (few files in total) and 2025-03-26 (no results at all) for MODISA, VIIRSJ and VIIRSN (at least) while data is actually online and accessible (via "getfile")

Could you kindly confirm? Is there an ETA for the resolution?

Thanks & Best Regards
Vega

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OB.DAAC - SeanBailey
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User Services
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Joined: Mon Dec 16, 2024 8:43 am America/New_York
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Re: EarthData Search not working properly

by OB.DAAC - SeanBailey » Fri Mar 07, 2025 10:37 am America/New_York

Vega,

We have identified an issue resulting from a large data reprocessing that caused a backlog populating CMR records. We have put in a work-around that should allow the NRT products to have priority. Once the CMR record ingest occurs, Earthdata search will be able to find the data.

Regards,
Sean

vforneris
Posts: 5
Joined: Fri Oct 18, 2024 9:52 am America/New_York
Answers: 0

Re: EarthData Search not working properly

by vforneris » Fri Mar 07, 2025 10:44 am America/New_York

Dear Sean,

many thanks for the feedback, and corrective/mitigation actions.

I take the opportunity to wish you & your colleagues a nice and relaxing weekend

Best Regards
Vga

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