How to solve " Error: I don't know that shp type" when wanting to upload zipped shapefile

[sihlenhlapo_up]

Hi there, I am facing a problem when I have to upload my study site zipped shapefile on NASA appEEARS. I have the shapefile in shp, dbf, prj and shx. I zipped these and when I try to upload them, I get the error " Error: I don't know that shp type". I checked the shapefile on QGIS to make sure it does appear and everything looks okay. What can I do to resolve this error?

[LP DAAC-EDL - dgolon]

Hello @sihlenhlapo_up Thanks for posting. Would you mind sharing your shapefile with us, so we can look into it? You can either post it here or email it to lpdaac@usgs.gov Thanks! -- Danielle

[sihlenhlapo_up]

Hi there, thank you for your swift response. have emailed the zip file of the shapefile to the email address you provided. Regards

[LP DAAC-EDL - dgolon]

Thanks, @sihlenhlapo_up I just saw your email. Thanks for sending that. We'll follow up there.

[dexterhlocke]

I am having the same problem, how was this resolved?

[LP DAAC - dgolon]

Hello @dexterhlocke Thanks for writing in. Here is the advice we had for the previous poster "Several of us had the same issue but then unpacked it and zipped it back up and it worked. Could you give it a try and let us know how it goes." Please try that first and if that does not work, then please email us (lpdaac@usgs.gov) your shapefile so we can look into it further. Thanks -- Danielle

[dexterhlocke]

Thanks, I tried the unzip and re-zip trick and that did not work. I ended up drawing a polygon and worked out fine for my purposes.

[LP DAAC - dgolon]

Glad to hear you were able to make it work with the polygon feature. Please let us know if you run into any other issues or have any additional questions. Thanks -- Danielle