GEDI Level-2A dataset download issue: Service Temporarily Unavailable

[john6444]

Hi, Sir or Madam,

I encounter an issue when downloading GEDI Level-2A dataset with harmony spatial subsetter. Earthdata Download application is stuck and cannot download any file anymore. I have also tried to download file directly from "download status" webpage, but it also failed with error "503 Service Temporarily Unavailable".

GEDI Level-2A dataset URL: https://www.earthdata.nasa.gov/data/catalog/lpcloud-gedi02-a-002

download job: https://search.earthdata.nasa.gov/downloads/4435486826

access method: Edge Browser, harmony spatial subsetter

platform: Windows 11

Error message: "503 Service Temporarily Unavailable"

Thanks for your time.

Cheers,
Jw

[LP DAAC - lien]

Hi Jw,
Sorry for the delay. Have you been able to access the data since Sunday? If not could you try to click on a Gedi file to see if you can download them individually? This would indicate if it is a Earthdata Download issues or a cloud access issue.
Thanks,
Brett

[john6444]

Hi, Brett,

I think maybe it was related with cloud access issue. Luckily, this issue only lasted about four hours and after that I could download GEDI Level-2A files again.

Thanks for your reply.

Cheers,
Jw