Hello,
From this morning, I’ve been trying to download LAI, NDVI, and EVI data from AppEEARS for Turkey, but the requests are taking hours to process and eventually fail. My latest request has been stuck in the “progress” status for hours without moving forward. In the past, same requests used to finish in about 5 minutes.
Here are the details of my request:
Projection: Geographic
Start Date: 08-14-2025
End Date: 09-03-2025
Spatial: Turkey boundaries
Layers:
500_m_16_days_NDVI (VNP13A1.002)
500_m_16_days_EVI (VNP13A1.002)
LAI (VNP15A2H.002)
Type: Area
Is there an issue with the system or something wrong with my request?
AppEEARS Request Taking Too Long and Failing
AppEEARS Request Taking Too Long and Failing
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LP DAAC - dgolon
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Re: AppEEARS Request Taking Too Long and Failing
Hello @samcop01 Could you please let us know the request ID and we'll look into it? If you don't feel comfortable sharing it on the forum, please feel free to email us directly at lpdaac@usgs.gov. Thanks -Danielle
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LP DAAC - dgolon
- User Services
- Posts: 138
- Joined: Tue Dec 03, 2024 2:37 pm America/New_York
- Has endorsed: 36 times
- Endorsed: 2 times
Re: AppEEARS Request Taking Too Long and Failing
Hello @samcop01 We see that your request completed. Please let us know if you still need any assistance. Thanks -- Danielle
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