Subscriptions not updating

stgo · by **stgo** » Mon Aug 05, 2019 5:35 am America/New_York

Hi,

None of our subscriptions have updated since midnight, the subscription numbers are:
1138
1715
1013
1687

Files have been posted under direct data access though for both VIIRS and MODIS.

Thanks,
Stephen

by **OB ODPS - towens** » Mon Aug 05, 2019 8:03 am America/New_York

We had some issues acquiring ancillary data overnight. Processing should be caught up soon.
Tommy

stgo · by **stgo** » Mon Aug 05, 2019 12:38 pm America/New_York

Just to say we've received files now, thanks very much for the update :)

Thanks,
Stephen