data download

[kenmires]

Hello，I want to know why I cannot download my data from the HTTPSURL you e-mailed to me？I I clicked on the link and found that there were no downloadable files,only blank.Can you tell me how to get my requested data?Thank you for your attention!

[ASDC - ingridgs]

Hello,

In order to help you, can you please let us know what products did you order, from which platform or tool, and the order number?

Thank you,

[kenmires]

Hello, I requested for calipso data (2016.06) of CALIPSO Lidar Level 2 Vertical Feature Mask (VFM), V4-20
My orderid is :e759a07d-88d5-4faf-80ae-9d6477209515

[kenmires]

Hello, I requested for calipso data (2016.06) of CALIPSO Lidar Level 2 Vertical Feature Mask (VFM), V4-20
My orderid is :e759a07d-88d5-4faf-80ae-9d6477209515

[ASDC - ingridgs]

Dear user,

Our system states that the order was completed and successful on 2021/10/26/ 00:22:50.
You can either place the order again or use alternate systems to obtain the data at:
https://asdc.larc.nasa.gov/project/CALI ... 4-20_V4-20
Direct Data Download: https://asdc.larc.nasa.gov/data/CALIPSO ... 4-20/2016/
OPeNDAP: https://opendap.larc.nasa.gov/opendap/C ... tents.html
Eartdata Search: https://search.earthdata.nasa.gov/searc ... 4690.728!3!!

I hope this helps,
Please let us know if you continue having issues.
Regards,

[kenmires]

I have successfully download the datafile ！Thank you for your patience！