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Re: LAADS DAAC is responding slowly

Posted: Mon Mar 03, 2025 12:57 pm America/New_York
by gatrololta
Hi,

I'm also facing the same issue. The ordering process gets stuck at 85% and doesn't complete. I have tried multiple troubleshooting steps, but nothing works:

Cleared cache and history
Tried different browsers and devices
Used 2-3 different email accounts, but the issue remains
I even tested with another account, but the issue is still there.

It seems like this problem is not related to my account alone. Could you please check if there is a system-wide issue?

I've attached a screenshot (PDF) showing the problem.

Thanks for your support!

Re: LAADS DAAC is responding slowly

Posted: Mon Mar 03, 2025 3:14 pm America/New_York
by LAADS_UserServices_M
@gatrololta, All LAADS systems are working nominally. Send your search query for us to investigate?