Earthdata Forum

Hello.  Trying to install processors for SeaDAS 7.4.  It hums along then fails on loading luts (for both Aqua and VIIRS).  The error message sequence is:
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Error! could not establish a network connection.  Check your network connection.
If you do not find a problem, please try again later.
Error: Could not install luts for viirsn (or aqua)
==

The network connection is fine, so I am wondering if there is something unavailable on the server side.

Thanks!

John

Updating the LUT's is the last step in the installation.  At my site the update LUT's steps often fail, but running update_luts.py from the command line generally works (but may take a couple attempts).  To use the command line script you will need to add the lines to your ~/.bashrc per the installation instructions.  From the command line you can set the --timeout option.  The default timeout is 10 -- try doubling the value (20, 40, ...) until updates work reliably. 

Note: there was (temporarily) a mismatch between the git repository and the VIIRS VIIRS_NPP_CAL_RSB_DYNAMIC_LUT_v2.0.0.2c_obpg.nc that you get with the current updates, see Topic 6678.   If your $OCSSWROOT/run/data/viirsn/instrument_defaults.par refers to an older LUT version, you should be able to get the new "2.0.0.2c" version by running git pul in the $OCSSWROOT/run/data/viirsn/