Earthdata Forum

Hi,

i think there is still an issue with installing OC processors. I know there was an incorrect "OCSSW_bash.env" got pushed to the web server accidentally yesterday and it's been fixed. but i still got the following error when installing the OC precessors

Error downloading MYD02_Emissive_LUTs.V6.2.1.8_OC_v1.8.hdf
Could not communicate with the server.

I guess it's something to do with the file name, i remember there was an issue before that the file name was changed.
can you take a look?

Best,
Yongzhen

It is a timing issue.  There is a cache on the external servers.  That cache is updated approximately daily for the LUTs tree (as they do not change frequently).  An update was pushed after the cache update, so the cache was "stale".  It is no longer so :wink:

Thanks Sean. i tried again and the problem is gone.