Unable to access ASF data from within AWS

[jarrettkeifer]

I'm having issues accessing ASF DAAC data from hosts within AWS. It appears that outside AWS HTTP requests to download data eventually redirect to an AWS Cloudfront CDN endpoint in front of an S3 bucket, and that succeeds. Within AWS, however, the last HTTP redirect is to the S3 bucket directly, and that request results in a 403 Forbidden HTTP response and a failed download.

Downloads were previously working, but began failing sometime between 2021-08-30 18:35 UTC and 2021-08-30 22:47 UTC.

I've tried opening a ticket with Earthdata support, but have received no response. Can I get any assistance with this issue? Or does anyone know of a better contact for this problem?

Thank you!

[jarrettkeifer]

I have received a response directly from ASF, so I think I am now getting closer to an answer with this issue.

[ASDCx - mcook]

Thank you for letting us know that you received a response from the Alaska Satellite Facility :uso@asf.alaska.edu.

Hope your request will be resolved.