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Max retries exceeded

https://forum.earthdata.nasa.gov/viewtopic.php?t=2611

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Max retries exceeded

Posted: Fri Oct 01, 2021 8:48 am America/New_York
by user_gis
Dear Dev,

Please, how to fix errors like this:

equests.exceptions.SSLError: HTTPSConnectionPool(host='oceandata.sci.gsfc.nasa.gov', port=443): Max retries exceeded with url: /api/atteph/T/2021273085043/2021273085954/ (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),))

Regards,
Dmitry

Re: Max retries exceeded

Posted: Mon Oct 04, 2021 3:24 am America/New_York
by user_gis
We send detail of our problem on mail connection_problems@oceancolor.sci.gsfc.nasa.gov

Dmitry

Re: Max retries exceeded

Posted: Mon Oct 04, 2021 2:24 pm America/New_York
by OB.DAAC-EDL - amscott
Please follow the instructions in solution on this post regarding certificate expiration: viewtopic.php?f=7&t=2612
All times are UTC-04:00
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