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504 Gateway Time-out

Posted: Sat Jul 22, 2023 10:11 am America/New_York
by hanzhi.lin
Hi folks at LAADs,

Since the Friday afternoon, I have been receiving 504 Gateway Time-out when downloading MOD35L2 and MYD35L2 products. Not sure this is only a problem from my side, or the server is experiencing some connection issues.

My best regards,
Hanzhi

Re: 504 Gateway Time-out

Posted: Sun Jul 23, 2023 11:34 pm America/New_York
by zch_0940.8295
I have the same problem. Have you solved your problem?

Re: 504 Gateway Time-out

Posted: Mon Jul 24, 2023 8:18 am America/New_York
by LAADS-EDL_UserServices_M
The LAADS DAAC is having systems issues that is affecting data download. Please refer to:
https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/117020

Re: 504 Gateway Time-out

Posted: Mon Jul 24, 2023 10:03 am America/New_York
by hanzhi.lin
Thanks for this information. May I know how I can subscribe this "alerts and issues" notification?

Re: 504 Gateway Time-out

Posted: Tue Jul 25, 2023 6:58 am America/New_York
by LAADS-EDL_UserServices_M
Sorry, we don't have a mailing list for the such notifications. You need to visit the website.

Re: 504 Gateway Time-out

Posted: Wed Jul 26, 2023 7:52 am America/New_York
by ashui
LAADS_UserServices_M wrote:
> The LAADS DAAC is having systems issues that is affecting data download.
> Please refer to:
> https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/117020
I would like to know when issues will be resolved?

Re: 504 Gateway Time-out

Posted: Wed Jul 26, 2023 12:49 pm America/New_York
by LAADS-EDL_UserServices_M
For up-to-date information visit LAADS news and alerts.
https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/