Unable to download/The order has failed to process
Posted: Wed Jul 26, 2023 10:59 am America/New_York
Hi,
I am trying to download L2A and L2B data but I'm running into some problems. It is either the order processes successfully but when I try to down load the zip file it says 'failed - network error or the site (https://e4ftl01.cr.usgs.gov/ops/esir/59696.zip) cannot be reached.
The second case is where the order does not process. It simply says - failed (Error: connect ECONNREFUSED 152.61.4.183:443).
I have been battling with this for about two days now. Initially, I thought it was my computer or connection but I have changed different work stations and locations but the problem still persist.
I am trying to download L2A and L2B data but I'm running into some problems. It is either the order processes successfully but when I try to down load the zip file it says 'failed - network error or the site (https://e4ftl01.cr.usgs.gov/ops/esir/59696.zip) cannot be reached.
The second case is where the order does not process. It simply says - failed (Error: connect ECONNREFUSED 152.61.4.183:443).
I have been battling with this for about two days now. Initially, I thought it was my computer or connection but I have changed different work stations and locations but the problem still persist.