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Trouble Setting Up New Data Subscription

Posted: Mon Aug 14, 2023 5:32 pm America/New_York
by oceani
I am having trouble setting up a new level 2 subscription. I have tried for level 2 Terra SST and level 2 VIIRS SST. The page I am using is: https://oceandata.sci.gsfc.nasa.gov/subscriptions/create I am following the same process on the Create New Subscription page that I have for many years, however, the "Review Settings" tab is inactive and will not let me proceed to the review and submit order page. Please advise.

Re: Trouble Setting Up New Data Subscription

Posted: Tue Aug 15, 2023 10:33 am America/New_York
by OB ODPS - towens
I'm able to reproduce what you describe. I'll get the web team on it.

Tommy

Re: Trouble Setting Up New Data Subscription

Posted: Tue Aug 15, 2023 12:47 pm America/New_York
by OB ODPS - towens
The developers tell me that issue has been fixed.
Be sure you start a fresh browser session, so you can avoid using any cached data, and retry your request.

Thanks for reporting this.

Tommy