Thers has been error processing your request
Posted: Wed Oct 30, 2024 11:24 pm America/New_York
Hello, I'm tring to order some MOD16A2GF data from https://ladsweb.modaps.eosdis.nasa.gov/search/order/4
After I clicked 'Submit order', an error message appeared as 'There has been an error processing your request'.
Here is my search parameter:
{"products":"MOD16A2GF_ET--500","time":"2018-01-01..2022-12-31","dnb_coverage":"D","___location":"CHINA"}
Screenshots of my order is in attachment files
I've tried a lot and failed, and I've tried to reorder in my history and it doesn't work
PS: Since I successfully ordered the same data (from another time and place) a few months ago, I thought maybe the limit of historical orders had been reached, but I didn't find an option to delete past orders. However, several recent posts on the Earth Data forum also prove that the problem seems to have occurred recently.
After I clicked 'Submit order', an error message appeared as 'There has been an error processing your request'.
Here is my search parameter:
{"products":"MOD16A2GF_ET--500","time":"2018-01-01..2022-12-31","dnb_coverage":"D","___location":"CHINA"}
Screenshots of my order is in attachment files
I've tried a lot and failed, and I've tried to reorder in my history and it doesn't work
PS: Since I successfully ordered the same data (from another time and place) a few months ago, I thought maybe the limit of historical orders had been reached, but I didn't find an option to delete past orders. However, several recent posts on the Earth Data forum also prove that the problem seems to have occurred recently.