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ERR_HTTP2_PROTOCOL_ERROR

Posted: Thu Nov 28, 2024 1:24 am America/New_York
by sharonjardine
Good morning
We are unable to access the level 1 & 2 SST and chlorophyll data. We get to the global picture but cannot download the actual data. We have tried multiple browsers and locations and they all give the same result.

The error we get is as follows:

This site can’t be reached
The webpage at https://oceancolor.gsfc.nasa.gov/cgi/browse.pl?per=DAY&day=20055&sub=level3&prm=CHL&set=10&ndx=0&mon=19997&sen=amod&rad=0&frc=0&dnm=D@M might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR

Thanks

Re: ERR_HTTP2_PROTOCOL_ERROR

Posted: Mon Dec 02, 2024 11:23 am America/New_York
by OB.DAAC-EDL - amscott
Thanks for reporting the issue. We are looking into it.

Re: ERR_HTTP2_PROTOCOL_ERROR

Posted: Mon Dec 02, 2024 11:55 am America/New_York
by OB.DAAC-EDL - amscott
The issue is resolved. Please let us know if you encounter any other problems.

Re: ERR_HTTP2_PROTOCOL_ERROR

Posted: Mon Dec 02, 2024 2:49 pm America/New_York
by sharonjardine
Thank you for you assistance. We are able to download the data now.