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CMR Search Internal Error

Posted: Fri Jan 10, 2025 2:31 pm America/New_York
by meteodave
For example, I get an "internal error" message when searching for concept ID and temporal range in CMR.

Access: 1/10/2025 at 2:15PM ET.

https://cmr.earthdata.nasa.gov/search/granules.umm_json?concept_id%5B%5D=C1276812830-GES_DISC&temporal%5B%5D=2019-09-26T00:00:00Z,2019-09-27T23:59:59Z&page_size=0

Data Product: MERRA-2 tavg1_2d_adg_Nx
Application: earthaccess

Response:
{
"errors": [
"An Internal Error has occurred."
]
}

Re: CMR Search Internal Error

Posted: Mon Jan 13, 2025 11:16 am America/New_York
by GES DISC - xpan2
Our data system had an issue last week. Can you try again? If you still have trouble, please send us a screenshot of the webpage with the error message so we can better assist you. Thanks for your patience.

NASA GES DISC MERRA-2 support team

Re: CMR Search Internal Error

Posted: Mon Jan 13, 2025 11:21 am America/New_York
by meteodave
Thank you. The CMR service no longer returns an error response.

Is it possible to capture these error events to return a message than "internal server error" when these events occur? For example, return a link to the CMR status page to check on the issue?

Re: CMR Search Internal Error

Posted: Mon Jan 27, 2025 7:05 am America/New_York
by GES DISC - emilyz