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Orders including post-processing of MOD04L2 data were not processed successfully

Posted: Mon Apr 07, 2025 3:59 am America/New_York
by wenshengshuxiang
I have several orders, such as 502346048, which I applied for on March 24, 2025, but they keep showing "waiting". Why are all my orders like this at the end of March?

Re: Orders including post-processing of MOD04L2 data were not processed successfully

Posted: Tue Apr 08, 2025 7:00 am America/New_York
by LAADS_UserServices_M
We are looking into this and will get back to you as soon as we have a resolution.

Re: Orders including post-processing of MOD04L2 data were not processed successfully

Posted: Wed Apr 09, 2025 7:23 am America/New_York
by LAADS_UserServices_M
Four of your orders are already complete and three are in queue for post-processing. You will receive email notices once these orders are complete.

Please don't send multiple post for the same question!