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Data download errors

Posted: Fri May 09, 2025 3:16 am America/New_York
by gregoryd
Hi
We are downloading VIIRS data using URLs like https://firms.modaps.eosdis.nasa.gov/api/area/csv/<key>/VIIRS_NOAA20_NRT/world/2

It worked fine until recently, but since May 7 we are getting much more errors - see the attached chart. Was there any change on your side around this time?

Thanks!

Re: Data download errors

Posted: Wed May 14, 2025 8:09 am America/New_York
by FIRMS - dylan.mendes
Hi,

As far as I am aware there is nothing wrong with our system. I can try my best to assist though. In the picture attached what are you showing on the Y-axis? Also what kind of system are you pulling this data in through?

Thanks,
Dylan
FIRMS Developer
FIRMS Team

Re: Data download errors

Posted: Thu May 15, 2025 2:37 am America/New_York
by gregoryd
Thanks, Dylan! The problem disappeared after a couple of days, so things are back to normal now.

Re: Data download errors

Posted: Thu May 15, 2025 8:11 am America/New_York
by FIRMS - dylan.mendes
Sounds good. You can also reach out via the feedback module on the FIRMS website to get in contact with us easier in the future. Thank you for the interest in FIRMS data as well!