Earthdata Forum

Hello everyone!
I received the following messages,

"IMPORTANT: There was an error obtaining a download cookie!
Your user appears to lack permission to download data from the ASF Datapool.

New users: you must first log into Vertex and accept the EULA. In addition, your Study Area must be set at Earthdata https://urs.earthdata.nasa.gov".

I have accepted the EULA in my profile, however, for the second part which requires an study area to be disclosed, is unreachable. There is only on field that contains certain number of study predefined categories.

My question is, how to set a study area in my profile to complete downloading's requirements using python script?

Thank you!

Hello @naeem101,
Try using this link to access the "Edit Profile" tab:
https://urs.earthdata.nasa.gov/profile/edit
Once you sign in with your Earthdata Login credentials, you should be able to scroll down to the study area field and use the drop-down menu to select a study area.

If Heidi's suggestion doesn't do the trick and you're trying to use a bulk download script, the error may be the result of a stale authentication cookie. Try deleting the file ".bulk_download_cookiejar.txt" from your home directory and restarting the script. You'll be prompted to log in, and this will load a fresh cookie.