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Earthaccess Download timeouts CMR error

Posted: Fri Jul 04, 2025 8:35 pm America/New_York
by zachary.fasnacht
I'm all of a sudden getting timeout errors trying to access any data with the earthaccess tools

An example is
>>> import earthaccess
>>> earthaccess.login(persist=True)
<earthaccess.auth.Auth object at 0x7f9474b5b0d0>
>>> start_date = '2024-04-01 00:00:00'
>>> end_date = '2024-04-01 23:59:59'
>>> min_lon = -180; max_lon = 180; min_lat = -90; max_lat = 90

requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='cmr.earthdata.nasa.gov', port=443): Max retries exceeded with url: /search/collections.umm_json?&cloud_hosted=True&short_name=PACE_OCI_L1B_SCI (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7f0db797a610>, 'Connection to cmr.earthdata.nasa.gov timed out. (connect timeout=None)'))

Any idea what is causing this? Seems to happen with any data I'm trying to access right npw.

Re: Earthaccess Download timeouts CMR error

Posted: Tue Jul 29, 2025 9:02 pm America/New_York
by OB.DAAC - amscott
Hello, my guess is that it was a transient issue. Have you been able to download your file(s)?