Earthdata Forum

Hi,

Today I try to download MERRA2 data. It worked several days ago but failed today. The error message mentioned it is 500 Internal Error. Here is one error message:

--2021-01-07 21:57:43-- https://goldsmr5.gesdisc.eosdis.nasa.go ... LES=O3%2CT
Connecting to goldsmr5.gesdisc.eosdis.nasa.gov|198.118.197.96|:443... connected.
HTTP request sent, awaiting response... 500 Internal Error
The name is too long, 347 chars total.
Trying to shorten...
New name is HTTP_services.cgi?FILENAME=%2Fdata%2FMERRA2_MONTHLY%2FM2IMNPASM.5.12.4%2F2008%2FMERRA2_300.instM_3d_asm_Np.200804.nc4&FORMAT=bmM0Lw&BBOX=-90,-180,90,180&LABEL=MERRA2_300.instM_3d_asm_Np.200804.SUB.nc&FLAGS=remapbil,ERA1.5&SHORTNAME=M2IM.
2021-01-07 21:57:43 ERROR 500: Internal Error.

I wonder if it is due to the internal connection problem of GES DISC.

Thanks in advance for your help!

Best,
Mingcheng

Dear Mingcheng,

Errors of this type can be better handled with an email message (containing the same content) to the GES DISC Help Desk. The contact information is on this Web page:

Contact Us