Earthdata Forum

I cannot get any ocean color level-2 files using Earthdata Search when I include subsetting with Harmony (and the PODAAC L2 Cloud Subsetter).
Progress runs until 99%, then waits for a while and results in failed order. When I skip Harmony, it works fine.
I uninstalled Earthdata downloader 1.04 and installed version 1.06 but it did not make a difference.
It is interesting that the same worked about a month ago (June/17) when I was able get *subsetted.nc4 files.
Any suggestions what to do? Thanks.

Mati,

What data products were you trying to extract? We are aware of an issue with older data from some collections for which the subsetter doesn't work properly (though newer data from those collection does work...)

Sean

The same problem with new Level-2 OC data from all ocean color sensors like TERRA_MODIS, AQUA_MODIS, JPSS1_VIIRS, SNPP_VIIRS, OLCIA, OLCIB... It used to work about a month ago but no more.

Here is an example: