Problem with Earthdata login
Posted: Wed Aug 13, 2025 3:12 pm America/New_York
Hello, I tried to use Earthdata Download app to download data. When the downloading started, I saw a window saying "You must log in...". On the web browser, I got this error:
<Error>
<Code>RequestHeaderSectionTooLarge</Code>
<Message>Your request header section exceeds the maximum allowed size.</Message>
<MaxSizeAllowed>8192</MaxSizeAllowed>
<RequestId>568T6VZFK4MQ2VP5</RequestId>
<HostId>y/as36JaWl4nax8JrCLr0jeOt2qo49CLJF0j5dlO1Y43yvXnJ0GfNEYaBGVnHcBfx8jakrES+w4=</HostId>
</Error>
I already logged in Earthdata in order to click on "Open Earthdata Download". What went wrong? Thank you!
<Error>
<Code>RequestHeaderSectionTooLarge</Code>
<Message>Your request header section exceeds the maximum allowed size.</Message>
<MaxSizeAllowed>8192</MaxSizeAllowed>
<RequestId>568T6VZFK4MQ2VP5</RequestId>
<HostId>y/as36JaWl4nax8JrCLr0jeOt2qo49CLJF0j5dlO1Y43yvXnJ0GfNEYaBGVnHcBfx8jakrES+w4=</HostId>
</Error>
I already logged in Earthdata in order to click on "Open Earthdata Download". What went wrong? Thank you!