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Suddent downloading problem (CALIOP data)

https://forum.earthdata.nasa.gov/viewtopic.php?t=7132

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Suddent downloading problem (CALIOP data)

Posted: Thu Aug 14, 2025 10:51 pm America/New_York
by evecastonguay
Hi, I've been downloading data with download scripts in the last weeks without problem and suddently I'm encountering this error:

Unable to Retrieve Data
Please ensure that you have authorized the remote application by visiting the link below
https://asdc.larc.nasa.gov/data/CALIPSO/LID_L1-Standard-V4-51/2006/08/CAL_LID_L1-Standard-V4-51.2006-08-31T23-55-11ZN.hdf

There has been a maintenance on the website this afternoon, could this be linked?
Thanks!

Re: Suddent downloading problem (CALIOP data)

Posted: Mon Aug 18, 2025 8:40 am America/New_York
by elizabeth.joyner
Hi Eve,

I was able to download the data from the link you provided. Please try again and let us know if you are still experiencing problems.

Elizabeth

Re: Suddent downloading problem (CALIOP data)

Posted: Mon Aug 18, 2025 2:03 pm America/New_York
by evecastonguay
Sorry for not updating my post, I contacted the team and they were able to solve the problem!
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