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<big><big>Try not to get into this state---><big><big>
{{marketing}}
[[Image:MikeTheHeadlessChicken.jpg|thumb|[[Mike the Headless Chicken]] struts.]]
'''Sales''', or the activity of ''selling'', forms an integral part of commercial activity. It could be argued that it is the cornerstone of business as it is the meeting of buyers and sellers and all other areas of business has the goal of making that meeting successful. Mastering sales is considered by many as some sort of [[persuasion|persuad]]ing "art". On the contrary, the methodological approach of selling refers to it as a ''systematic process of repetitive and measurable milestones, by which a salesperson relates his offering enabling the buyer to visualize how to achieve his goal in an economic way''.
==Notes==
If you want to see something pretty funny check out the talk pages of [http://en.wikipedia.org/wiki/User_talk:Killertunes this dude] and [http://en.wikipedia.org/wiki/User_talk:Jyaus this dude] and the controversy surrounding the page for the band known as [[Platypus Rex]] (the latter dude is even a member).
==About Me==
`Selling' is the heart beat of any business. No business can function without professional sales people. Dubious selling practices may occasionally result in a sale if the customer is particularly gullible. But it is arguable that, even then, only good marketing, great quality of product along with sales follow up (which encompasses a far wider range of skills, with an almost diametrically opposed motivation) 'will lead the customer to buy again from the same company '. Organizations seldom profit from single purchases made by first-time customers. Normally they rely on repeat business to generate the profit that they need. However, there are some industries which have a business model based on one time only sales relationship. These tend to be the sale of very expensive, unusual household products such as houses and new and used cars.
Hey all. I don't know why anyone would be interested in reading this, but I thought I might as well write something, instead of just adding a bunch of userboxes (which is ''much'' more fun IMO). I'm from the town of [[Moscow, Idaho|Moscow]] in the absolutely rockin' state of [[Idaho]] (and no, where I live does not look like ''[[Napoleon Dynamite]]''; we don't live in the [[1980s|eighties]] up here - that's just in [[Mormon]] country down south). Moscow is also the home of the [[University of Idaho]] which I currently attend.
The economic reason for this behaviour is that these items are usually unique. A customer is buying a product because of that product's features and benefits along with their emotional attachment or feeling about the product. These can be slightly influenced by the salesperson, however, the sales person knows that the same item cannot be resold to the same customer again at a later date. They also know that the customer is unlikely to buy a similar product for a long time, and so has no incentive to offer any extra quality of service to encourage a long-term relationship. This behaviour is generally true only of business-to-consumer sales. Business-to-business sales are much more relationship based owing to the lack of emotional attachment to the products in question.
Oh, yeah. First off: the name. No, there is no inside story behind it, and yeah, I know it's stupid, but what do you expect from one of those dumb random name generators you find on the internet anyway? Started editing Wikipedia sometime in mid-2005. Will perhaps add more later (but my middle name is [[Procrastination]], so I can't promise anything).
Selling is a practical implementation of [[marketing]]; it often forms a separate grouping in a corporate structure, employing separate specialist operatives known as ''salespersons'' (singular: ''salesperson'').
==Pages I have started==
The successful questioning to understand a customer's goal, the further creation of a valuable solution by communicating the necessary information that encourages a buyer to achieve his goal at an economic cost is the responsibility of the sales person or the sales engine (e.g. internet, [[vending machine]] etc).
[[Image:North movie.jpg|thumb|200px|Here's something you don't see every day...]]
*[[TriOptimum Corporation]] - the first page I started after joining Wikipedia (you can probably tell ;). It still needs major work (it is currently tagged), which I haven't gotten around to doing yet - come on people! Help out!
*[[Citadel Station (System Shock)]] - A stub I began that has been substantially rewritten since.
The primary function of professional sales is to generate and close leads, educate prospects, fill needs and satisfy wants of consumers appropriately, and therefore turn prospective customers into actual ones.
*''[[Warcraft II: Beyond the Dark Portal]]'' - Have begun a stub on this expansion to Warcraft II, will add more.
From a marketing point of view, selling is one of the methods of [[promotion (marketing)|promotion]] used by marketers. Other promotional techniques include [[advertising]], [[sales promotion]], [[publicity]], and [[public relations]].
*''[[War Wind II: Human Onslaught]]'' - Another stub
Various sales strategies exist, such as [[tit-for-tat]] which is best if ongoing dealings and interactions are expected. This insight is behind so-called consultative [[sales process]] which are used by [[Saturn automobile|Saturn]] to sell cars, as well as for some direct Business-to-Business sales.
*''[[Captain Quazar]]''
Several types of sales exist including direct, consultative, and complex sales. [[Complex sales]] varies from other types in that the customer plays a more pro-active role, often requiring [[proposal]] response to their Request for Proposal (RFP).
*''[[Killing Time (video game)]]''
==Accounting==
This term is also encountered in [[accounting]], and is sometimes used as a rough equivalent of the more commonly accepted term [[revenue]].
*''[[The Fighting Prince of Donegal]]'' - Movie stub page I started and need to add more to.
==Forms of Sale Activity==
The term sales includes many activities. Some of the various modes of selling include:
* Direct Sales - involving face-to-face contact
** [[retail]] or consumer
** [[door-to-door]] or [[travelling salesman]]
** [[party plan]]
* Industrial/Professional Sales - selling from one business to another
**[[business-to-business]]
* Indirect - human-mediated but with indirect contact
** [[telemarketing]] or telesales
** [[mail-order]]
* Electronic
** web [[B2B]], [[B2C]]
** [[Electronic Data Interchange|EDI]]
* Agency-based
** [[consignment]]
** [[multi-level marketing]]
** sales agents (real estate, manufacturing)
** proforma sales
*[[The Mauretania Import Export Company]]
Types of sales include:
* Transaction sales
* Consultative sales
* [[Complex sales]]
*''[[Super Puzzle Bobble]]''
*''[[Maximum Force]]''
More to come
==Qualities of a Good Salesperson==
==Summary==
If you want to be successful when it comes to business, you must know the qualities to become a good salesperson. Humble, Outgoing, Sincere, Honest, and Tenacious are the key traits of the best sales people.
{{Information|
As a sales person - you must be humble. If you don't know an answer to a customers question, don't imply that you do. However be honest, yet tenacious enough to find out the correct answer and provide a service to the customer. Tenacious also means not taking "no" for an answer, and overcoming obstacles that stop the customer from saying yes. All motives must be sincere and key to the customers needs. A good sales person is not afraid to talk to anyone who may have an interest in what he/she is selling. Listening and controlling the conversation by asking intelligent, thought provoking, interesting questions that are open ended and gather information is another key trait to successful selling. Also, eye contact, standing straight and smiling are important for an effective impression towards someone who is spending their hard earned money. (Talk about sales; 2006 Dana W. Clarke Jr.)
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There is a misunderstanding that a good salesperson has [['the gift of the gab']] where as most trained sales people will have heard the saying 'You have one mouth and two ears, use them in that proportion'.
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A good sales person is a listener. They ask plenty of questions, and make notes of the answers. These notes (mental or written) help them find a suitable product or service for the potential customer. A successful sale is when the customer agrees with that solution.
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I ([[User:Grandpafootsoldier|Grandpafootsoldier]]) have uploaded this image, , here. Though the picture is subject to copyright, I feel it is covered by the U.S. fair use laws for this page alone because:
# it is a low resolution copy of a ;
# it contributes to the article significantly;
# it does not limit the copyright owner's ability to sell copies of the in any way;
# no free equivalent is available at this time
}}
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==[[Wikipedia]]==
Many salespeople are unable to sell to their potential customer because of their own misunderstanding of their potential customers' needs. They are able to listen to the answers, but misunderstand that the customer doesn't have the same goals as they. Many sales people worry about the price of their goods compared to the competition. Customers, unlike the sales people, are unaware of the prices of non commodity goods and are willing to pay what they believe is a fair price (usually slightly below the market price) for these goods. It is only when a sales person, or a third party introduces doubt into the mind of the customer, that price becomes an issue.
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==Politics==
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{| cellspacing="0" style="width: 238px; background: white;"
| style="width: 45px; height: 45px; background: #4169e1; text-align: center; font-size: 14pt; color: black;" | '''[[:Category:Conservative Wikipedians|con]]'''
| style="font-size: 8pt; padding: 4pt; line-height: 1.25em; color: black;" | This user is interested in '''[[Conservatism|conservative]] issues'''.
|}</div>
{{User:1ne/Userboxes/User independent}}
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| style="width: 45px; height: 45px; background: white; text-align: center; font-size: 14pt;" |[[Image:Capitalismlogo.JPG|42px]]
| style="font-size: 8pt; padding: 4pt; color: white; line-height: 1.25em;" | '''This user is in most respects a [[Capitalism|<span style="color:#EEC900">Capitalist</span>]] but is opposed to [[globalization]]'''. [[Category:Capitalist Wikipedians|{{PAGENAME}}]]
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{{userbox|white|red|[[Image:No Karl Marx.JPG|44px]]|This user thinks that both [[Karl Marx]], and [[Marxism]] in general, just plain suck.}}
{{userbox|black|yellow|[[image:George-W-Bush.jpeg|44px|George W. Bush]]|This user dislikes '''[[Bush]]''', but, paradoxically, is also tired of liberals complaining about him.}}
{{userbox|black|white|[[image:Bill Clinton.jpg|44px|Bill Clinton]]|This user thinks that [[Bill Clinton]] sucks donkey balls - literally as well as figuratively.}}
{{userbox|black|gold|[[Image:Flag of the Basque Country.svg|40px]]|This user supports the independence of the '''[[Basque Country]]'''.}}
<div style="float: left; border:solid red 1px; margin: 1px;">
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| style="width: 45px; height: 45px; background: red; text-align: center; font-size: {{{5|{{{id-s|14}}}}}}pt; color: {{{id-fc|black}}};" | '''[[Image:Flag of Taiwan proposed 1996.svg|40px]]'''
| style="font-size: {{{info-s|8}}}pt; padding: 4pt; line-height: 1.25em; color: {{{info-fc|black}}};" | This user supports the '''[[Taiwan independence|independence]] of [[Taiwan]]''' and a '''[[Republic of Taiwan]]'''.
|}</div>
{{userbox|green|light-blue|[[Image:Flag of Turkey.svg|40px]]|This user is opposed to the '''[[Enlargement of the European Union]].}}
{{userbox|blue|white|[[Image:No-EU.png|40px]]|This user does not like the [[European Union|EU]] very much at all, to tell you the truth.}}
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{| cellspacing="0" style="width: 238px; background: lightblue;"
| style="width: 45px; height: 45px; background: #0066FF; text-align: center; font-size: {{{5|{{{id-s|14}}}}}}pt; color: {{{id-fc|black}}};" | '''PL'''
| style="font-size: {{{info-s|8}}}pt; padding: 4pt; line-height: 1.25em; color: {{{info-fc|black}}};" | This user is '''[[pro-life]]'''.
|}</div>
<div style="float: left; border:solid {{{1|black}}} 1px; margin: 1px;">
{| cellspacing="0" style="width: 238px; background: {{{2|lightred}}};"
| style="width: 45px; height: 45px; background: {{{1|white}}}; text-align: center; font-size: {{{5|8}}}pt; color: black;" | '''{{{3|[[Image:Pistol Browning SFS.jpg|50px]]}}}'''
| style="font-size: 8pt; padding: 4pt; line-height: 1.25em; color: black;" | {{{4|This user '''opposes [[gun control]]'''.}}}
|}</div>
{{User:Disavian/Userboxes/Nuclear Energy}}
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Many successful salespeople have a deep understanding of human behaviour and are able to use these skills to their advantage. They are aware that, although there is a process for successfully completing a sale, customers fall into a range of different personality types. For instance, a sales person would have to deal with a teacher in a totally different manner to how they would deal with a businessperson. This is because the two sets of people have a different outlook on life and would therefore have different qualities which would be important to them. This is the reason they chose different career paths in the first place!
==Background==
Most of the top sales people are very good at managing themselves and having a good work ethic. They understand that if they do not do the work, think creatively and use their skills to their potential, they will not hit their targets and earn the income they seek. Those who do blame outside forces are usually the ones who do not have a long career in sales.
{{User:Feureau/UserBox/AmericanEnglish}}
{{User US}}
{{User:Feureau/UserBox/Proud Americans}}
{{User Idaho}}
{{userbox|yellow|white|[[Image:Flag of Idaho.svg|36px]]|This user thinks it is disgraceful that wikipedians from the [[Idaho|Great State of Idaho]] are stuck with the craptastic userbox above.}}
{{User Irish}}
{{User German}}
{{User Welsh}}
{{User English Ancestry}}
{{user Alsatian}}
{{User Scottish}}
{{userbox|black|white|[[Image:Tridentine_mass.jpg|36px]]|This user is a '''[[Traditionalist Catholic]]}}
{{User:Ginkgo100/Userboxes/User right-handed}}
{{User:Aeon1006/Userboxes/User Geek}}
{{User:MiraLuka/Userboxes/User male}}
{{User:MiraLuka/Userboxes/User straight}}
{{User:Scepia/teen}}
{{User dst 3}}
{{User:Springeragh/Templates/Userboxes/BigBro}}
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Having the qualities of a good salesperson is very important for all of the newly graduates of entrepreneurial management, business administration, marketing, and all course that is related in business. These will help them become successful in the future and can also help in the society and in his/her country.
==Computer==
==Critiques of sales==
{{User:The Raven's Apprentice/Userboxes/User PC}}
In capitalist apologetics, the purpose of selling is to help a customer realize his or her goals in an economic fashion. This assumption neglects the fact that buyer and seller may not have the same interests. Even if the <I>organization</I> can be supposed to recognize that its sustainability depends on the maintenance of a healthy symbiosis with repeat customers, the salesperson does not necessarily share that goal. Many sales professionals are characterized by their short-term goals, a desire quick returns on effort, and not the long-term building of relationships that the most successful sales people undertake.
{{User:The Raven's Apprentice/Userboxes/User Laptop}}
{{User:The Raven's Apprentice/Userboxes/User Firefox}}
{{userbox|red|white|IE|This user dislikes [[Internet explorer]]}}
{{User:Menasim/Userboxes/User Google}}
{{User:The Raven's Apprentice/Userboxes/User MS Windows|XP}}
{{user ebay|digory87}}
==Games==
{{User:Scepia/cvg}}
{{User:The Raven's Apprentice/Userboxes/User PC}}
{{User:Scepia/SHODAN}}
{{User:Scepia/Deus Ex}}
{{User:Scepia/game| APBR| Deus Ex| color=green| fav=yes}}
{{User:Scepia/game character-3|JC Denton}}
{{User:Scepia/Half-Life 2}}
{{User:Scepia/Grand Theft Auto}}
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==Interests==
Take for example the purchasing of a car: a consumer may have a set of cars in mind (called an evoked set) that she feels match her needs, wants and budget. She may seek the advice of a salesperson given that a salesperson can help her realize the right car given those criteria. This can be a socially useful function; salespeople have specialized knowledge of products that can help consumers make an informed decision. However, a salesperson may also talk a consumer into purchasing a more expensive or perhaps larger car then she needs or can afford. In this context, the salesperson may have usefully helped the customer re-evaluate her needs, thereby establishing a new set of appropriate choices among which included the newer or large car. This again would be a helpful and useful service provided by the salesperson. However, it is sometimes the case that customers purchase a product or service that was not initially intended and remains an inappropriate purchase after the fact. Although the consumer in this scenario can be held partially responsible for the inappropriate purchase ("A fool and his money are soon parted." - P.T. Barnum), it ignores the fact that someone chooses to attempt the parting, rather than educating the "fool".
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This dysfunctional behaviour is encouraged by:
{{User folk music}}
* incentives of salespeople to increase their total number of sales, especially where retailers keep track of sales or offer [[Commission (remuneration)|commission]]-based salaries
{{User:Holek/Userboxes/Anti HipHop}}
* incentives from the manufactures of products or the companies of service providers to salespeople to sell their products where other similar products offered by competitors are offered
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* the incentive to sell a customer a product that is in need of being cleared out, despite the fact that a customer may be better to wait for the new product.
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{{User History Subject}}
== Successful/Famous Salespeople==
{{User:Royalguard11/userboxes/Tolkien}}
*Ray Turnbull[http://www.successthroughfailure.com]
{{User:Royalguard11/userboxes/LOTR2}}
*Max Hess
{{User:Royalguard11/userboxes/Ravenclaw}}
*James A. Farley
{{User:Scepia/sci-fi2}}
*[[Joe Girard]]
{{User:Scepia/Tintin}}
*Howard P. Stevens
{{User anime}}
*Gerhard Gschwandtner
{{User Ghostintheshell2}}
*Conrad N. Hilton
{{User Cowboy Bebop}}
*[[JR "Bob" Dobbs]]
{{User Samurai Champloo}}
*[[Ross Perot]]
{{User:Scepia/Calvin and Hobbes}}
*Dalena Nichols
{{Wikipedia:WikiProject Scouting/Userboxes/Eagle Scout}}
*[[Diego G. Mazzone]]
{{Wikipedia:WikiProject Scouting/Userboxes/Arrowman}}
*Winthrop Smith
{{User Dog owner}}
*Tom Hopkins
{{userbox|red|gold|[[Image:Mosin-Nagant.jpg|44px]]|This user thinks the [[Mosin-Nagant|Mosin-Nagant M91/30]] rocks.}}
*[[Jim Jones]]
{{User:Scepia/Sherlockian}}
*Tom Pounder
{{User:BlueSquadronRaven/Userboxes/42}}
*Zig Ziglar
{{User:Rfrisbie/Userbox/Angel}}
*"Diamond" Jim Brady
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*Mike Bosworth
[[Image:Wikistress3D 1 v3.jpg|left|thumb|180px|'''Wiki Health''']]
*[[Ed McMahon]]
[[Image:WMBarnstar.png|thumb|right|For your defense of the use of infoboxes on Non fictional companies I [[User:2000GUN|2000GUN]] award you this Barnstar]]
==Etymology (Word Origin)==
The word '''sala''' (a sale) is [[old English]] and was acquired from [[old Norse]] ('''sala'''). The term was first used as a reference of a discounted price was first used in 1866.
==See also==
*[[Contract of sale]]
*[[List of Marketing Topics]]
*[[Marketing]]
*[[Permission marketing]]
*[[promotion (marketing)|Promotion]]
*[[Sales techniques]]
*[[Borderless Selling]]
*[[Vendor-independent solutions provider]]
*[[Sales Benchmarking]]
===Compare ===
*[[Trade]]
*[[Merchant]]
*[[Detailmen]]
[[Category:Sales|*]]
[[Category:Personal selling]]
[[Category:Promotion and marketing communications]]
[[Category:Marketing]]
[[de:Vertrieb]]
[[eo:Vendado]]
[[fr:Vente]]
[[nl:Verkoop]]
[[ja:販売]]
[[simple:Sell]]
[[yi:פארקויפען]]
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