Wikipedia:Dispute Resolution Improvement Project/Newsletter: Difference between revisions

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=='''The Olive Branch''': A Dispute Resolution Newsletter (Issue #2)==

:''To add your name to the newsletter delivery list, please sign up [[Wikipedia:Dispute_Resolution_Improvement_Project/Newsletteroptin|here]]''

;Background

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[[File:Wizard DRN stage 1.png|250px|thumb|right|Stage one of the [[Wikipedia:Dispute resolution noticeboard/request|dispute resolution noticeboard request form]]. Here, participants fill out a request through a form, instead of through wikitext, making it easier for them to use, but also imposing word restrictions so volunteers can review the dispute in a timely manner.]]

Leading off from the survey in April and the evaluation in May, several changes to the [[WP:DRN|dispute resolution noticeboard (DRN)]] were proposed. Rather than using a wikitext template to bring disputes to the Dispute Resolutions Noticeboard (DRN), editors used a [[Wikipedia:Dispute resolution noticeboard/request|new javascript form]]. This form was simpler to use, but also standardised the format of submissions and applied a word limit so that DRN volunteers could more easily review disputes. A [[Template:DR case status|template]] to summarise, and a robot to maintain the noticeboard, were also created.

As a result of these changes, volunteers responded to disputes in a third of the time, and resolved them 60% faster when compared to May. Successful resolution of disputes increased by 17%. Submissions were 25% shorter by word count.<ref>[http://en.wikipedia.org/wiki/Wikipedia:Dispute_Resolution_Improvement_Project Dispute Resolution Noticeboard Statistics - August compared to May]</ref>

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;Proposed changes

Given the success of the past efforts at Dispute Resolution (DR) reform, the current RFC proposes we implement:

1) A '''submission gadget for every DR venue''' tailored to the unique needs of that forum.

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3) Additionally, we're seeking any ideas on '''how we can attract and retain more dispute resolution volunteers'''.

'''Please share your thoughts at the [[Wikipedia:Requests_for_comment/Reforming_dispute_resolution |RfC -->]]'''

--''The Olive Branch''

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|style="font-size: x-large; padding: 3px 3px 0 3px; height: 1.5em;" | '''Attention'''

|-

|'''My apology to anyone who felt receiving a message about this newsletter was spam or disruptive in any way. WeIn future, we will not deliver messages in the same way going forward. You can add your name to the ''opt-in'' list for future newsletters [[Wikipedia:Dispute Resolution Improvement Project/Newsletteroptin|here]]. -- [[User:Ocaasi|Ocaasi]]^{[[User talk:Ocaasi|t ]]&#124;[[Special:Contributions/Ocaasi| c]]} 21:05, 4 September 2012 (UTC)

|}

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|-

! scope="row" | First response time

| 16 hrs 36 mins || <10 hrs || 5h 29 min || <fontspan colorstyle="color:green;">67% reduction in response time</fontspan>

|-

! scope="row" | # of active volunteers

| 25 - 1 to 12 ratio with 207 participants (average 1.47 per thread with 42 threads) || 30+ || 20 - 1 to 11 out of 177 total editors (average 2.85 per thread with 52 threads) || <fontspan colorstyle="color:red;">20% reduction in volunteers</fontspan>

|-

! scope="row" | Timeframe thread open

| 8.6 days || 5 - 7 days || 2d 10 hr - 3 d 11 hr for disputes that were addressed || <fontspan colorstyle="color:green;">60% reduction in discussion time</fontspan>

|-

! scope="row" | Success rate

| 47.61% || 70%+ || 64.29% || <fontspan colorstyle="color:orange;">16.6% increase in success</fontspan>

|-

|}

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--''The Olive Branch'' 23:58, 3 September 2012 (UTC)

[[Category:Wikipedia dispute resolution]]