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'''Contested case hearing''' is the name for [[quasi-judicial]] administrative hearings governed by state law.{{which|date=October 2011}} State agencies that make decisions that could affect people's "rights, duties, and privileges" must have a process for holding contested case hearings. The purpose of these hearings is to provide the decision-makers with the most complete and relevant information they need to make a proper decision. These hearings are like an informal [[court proceeding]]. They have three parts:
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